In the case of a tragic incident where an eight-year-old girl lost her life as the smartphone exploded, Xiaomi India said, “There are some reports suggesting that this is a Redmi phone, that is yet to be established, the matter is currently being investigated.”
The initial cause of the explosion is said to be overheating of the battery. The Xiaomi The spokesperson said in a statement that the company will support the family.
“At Xiaomi India, customer safety is of utmost importance, and we take such matters extremely seriously. We stand with the family in this time of difficulty and hope to support them in any way possible. The matter is currently being investigated. We will work with the authorities to determine the actual cause of the incident and will support them in any required manner,” a Xiaomi India spokesperson said.
The incident happened on Tuesday morning when the Class 3 student was watching a video on her smartphone. The local police have already registered a case and are currently investigating the incident.
Redmi Note 5 Pro costs about Rs. 13,990 and packs a 4,000mAh battery.
