Money Transfer in Wrong Bank Account: Transferring money from one bank account to another is a daily task for many people. Due to the availability of online facility, the number of people transferring money has increased. In such a situation, it is often seen that while sending money to someone, money gets transferred to another account by giving wrong bank account number or any other wrong information.
What to do if the money has been transferred to another account by mistake? Which arms do you have to take? State Bank of India has shared its information on the complaint of a customer.
The customer took to Twitter and wrote, “@TheOfficialSBI I have mistakenly transferred money to the wrong account. All the information given by the helpline is given to the nearest branch. However, till now no information is being given by the branch. Please help.” This complaint was made by a user ID named @RaviAgrawa68779.
Home branch will contact other bank
In response to this question, it was told in the official Twitter account of SBI that if you have sent money to the wrong bank account then what steps you need to take. The bank said that if the wrong bank account number has been entered, then he has to contact the home branch. After this the home branch will initiate the process with the other bank without any fees or charges.
Complain here if there is no work in the branch
However, if the matter is not resolved from that branch, then the customer can complain by visiting the https://crcf.sbi.co.in/ccfunder link. Also, mention the whole matter by going to the comment box. After understanding the matter completely, the team will look into the matter.
What to do before transferring money
The bank said that if you are going to make any kind of payment, then verify that account. Send money only after verification. The bank also said that the bank is not responsible for any wrong transaction. As per the rules of Reserve Bank of India, if any kind of wrong information is given and the money goes to any other account, then the responsibility is only of the customer.
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